Position Summary

Kinsey’s is seeking a motivated and results-driven Distribution Account Manager to join our Dealer Sales team. This role is responsible for managing and growing a portfolio of approximately 100–130 dealer accounts while delivering exceptional customer service and driving profitable sales growth.

The ideal candidate thrives in a fast-paced sales environment, enjoys building relationships, and is motivated by performance-based compensation. This position combines sales, account management, customer support, and business development responsibilities.

Key Responsibilities

• Manage and develop a portfolio of 100–130 dealer accounts.
• Drive sales growth through proactive outbound sales activities and relationship management.
• Conduct 40–60 outbound calls daily to assigned and prospective customers.
• Maintain regular contact with dealers to increase engagement and purchasing activity.
• Resolve customer service issues including order management, returns, exchanges, shipping claims, damage claims, and warranty coordination.
• Partner with manufacturer representatives and vendors to resolve customer concerns and support dealer success.
• Ensure assigned accounts remain active and engaged through consistent communication and follow-up.
• Participate in phone queue operations and provide outstanding service to all customers, regardless of account ownership.
• Recruit and develop new dealer relationships as approved by management.
• Attend industry trade shows, dealer events, and company meetings as required.
• Maintain accurate account records and customer communications within company systems.

Performance Expectations

Successful Account Managers are expected to:

• Meet or exceed weekly sales quotas.
• Maintain consistent outbound sales activity.
• Grow existing customer relationships and identify new business opportunities.
• Deliver professional, timely, and accurate customer service.
• Support company initiatives and sales programs.
• Contribute positively to team culture and overall department performance.

Qualifications

• Previous sales, account management, customer service, or business development experience preferred.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities and customer requests simultaneously.
• Self-motivated with a strong work ethic and competitive drive.
• Proficiency with CRM systems, Microsoft Office, and business software tools.
• Strong problem-solving and organizational skills.
• Ability to work both independently and as part of a team.

Preferred Experience

• Wholesale distribution sales
• Outdoor, hunting, shooting sports, or archery industry experience
• B2B sales and account management
• Customer service and relationship management